What is the check-in and check-out policy at Heri Heights Hotel Apartments, Surestay Collection By Best Western?
Check-in is at 12:00 and check-out is also at 12:00.
Heri Heights Hotel Apartments, Surestay Collection By Best Western – A Favorite for Families in Nairobi
Key details
About the Hotel
Kolobot Drive, Off Arboretum Road, Nairobi,
- Near the Nairobi National Museum
Great
8.2
8.0
1.0
4.3
Leisure
Amenities
The hotel offers an outdoor swimming pool with a pool bar and sun loungers, open all year with a shallow end and pool fence. A
Rooms
Each apartment provides a separate living area, dining space, and a
Dining
The on-site restaurant serves local and international cuisine with a
Amenities
Children have a dedicated playground with outdoor play equipment on the manicured lawns. The property also provides a
Services
A business centre and boardroom are available for guests at no extra charge, with fax/photocopying and meeting facilities. Professional drivers can be arranged for airport shuttles and guided tours to nearby attractions like Nairobi National Park. The 24-hour front desk provides concierge service, express check-in/check-out, luggage storage, and safety deposit boxes.
Highlights
Self-Catering: Spacious apartments with fully equipped kitchens
Wellness: Turkish steam bath and fitness center
Family: Kids' pool and children's playground
Business: Complimentary business centre and boardroom
Location: Westlands area, 5 minutes from Nairobi city centre
Transport: Airport shuttle with professional drivers
“The spacious, well-appointed apartments here feel like a comfortable home base, enhanced by the attentive and genuinely welcoming staff who make an effort to resolve any concerns. Its quiet, green surroundings offer a peaceful retreat, yet proximity to the city center remains a distinct advantage. The on-site restaurant, with its well-presented and delicious food at reasonable prices, further solidifies this as a highly recommendable choice for extended stays.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Queen Studio Apartment Non-Smoking2 persons56 sq. feet1 King-size bedroom details
- One-Bedroom Deluxe Queen Apartment Non-Smoking2 persons64 sq. feet1 King-size bedroom details
- One-Bedroom Queen Apartment Attic or Non-Smoking2 persons94 sq. feet1 King-size bedroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
October 2026
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
September 2027
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Shallow end
Room features
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Show more
Dining Onsite
At Heri Heights Hotel Apartments, Surestay Collection By Best Western, dining transforms into a delightful adventure with a blend of African and American flavors. Guests can indulge in gluten-free and vegan options while enjoying the welcoming ambiance, perfect for any kind of meal-whether it's a leisurely breakfast or a cozy dinner with friends.
Heri Heights Hotel Apartments, Surestay Collection By Best Western Location
Kolobot Drive, Off Arboretum Road, Nairobi,
Explore Nairobi
Explore Nairobi's Surroundings
Kenya National Archives
25 minutes' walk
The Kenya National Archives houses historical documents and art pieces, offering guided tours to enrich your visit.
The Nairobi Arboretum
35 minutes' walk
The Nairobi Arboretum features diverse flora and walking trails, ideal for nature enthusiasts and serene exploration.
David Sheldrick Wildlife Trust
35 minutes' walk
Home to orphaned elephants, the David Sheldrick Wildlife Trust offers daily feedings and educational talks about conservation.
Uhuru Park
45 minutes' walk
Uhuru Park is an expansive green space perfect for relaxation, picnics, and enjoying local scenery in Nairobi.
Cycling the Arboretum Trails
35 minutes' walk
Cycling at the Nairobi Arboretum provides a thrilling way to explore its scenic trails; bikes are available for rent onsite.
Yoga Classes at a Local Studio
10 minutes' walk
Local studios offer relaxing yoga classes, encouraging wellness and tranquility to unwind after a busy day.
Kahawa
50 minutes' drive
Kahawa serves delicious Kenyan specialties in a relaxed setting, known for its iconic coffee and unique local flavors.
The Balcony Bar
50 minutes' drive
The Balcony Bar offers a lively atmosphere with international cuisine; popular for its sunset views and evening drinks.
Kenya National Theatre
25 minutes' walk
The Kenya National Theatre hosts various performances, including theater, dance, and music, catering to diverse tastes.
Westlands Nightlife
50 minutes' drive
Westlands is vibrant with bars and clubs; a go-to spot for nightlife, offering live music and entertainment options.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 12:00-23:59
Check-out
from 10:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 20.0 per person.
Pets
Pets are not allowed.
Number of rooms:
45
Former name
Heri Heights Apartment Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Spacious apartments
Helpful staff
Good breakfast
On-site restaurant
Secure location
Cons
Room maintenance issues
Reservation problems
Inadequate kitchen equipment
Long wait times
Guest reviewsShow more reviews
FAQs
About Heri Heights Hotel Apartments, Surestay Collection By Best Western
What dining options are available at Heri Heights Hotel Apartments, Surestay Collection By Best Western?
The hotel features an on-site restaurant that serves local and international cuisine.
What kind of recreational facilities does Heri Heights Hotel Apartments, Surestay Collection By Best Western offer?
Guests can enjoy an outdoor swimming pool, a fitness center, and a Turkish steam bath.
How far is Heri Heights Hotel Apartments, Surestay Collection By Best Western from Jomo Kenyatta International Airport?
The hotel is located 20 km from Jomo Kenyatta International Airport.
What amenities are included in the rooms at Heri Heights Hotel Apartments, Surestay Collection By Best Western?
Rooms include free Wi-Fi, a flat-screen TV, a kitchenette, and complimentary toiletries.
What nearby attractions can guests visit from Heri Heights Hotel Apartments, Surestay Collection By Best Western?
Nearby attractions include Nairobi National Park (approximately 5 km), Nairobi National Museum (3 km), and The Nairobi Arboretum Park (3 km).
How can guests arrange for airport transportation from Heri Heights Hotel Apartments, Surestay Collection By Best Western?
The hotel offers a paid airport shuttle service with professional drivers available for pickups.
Are there options for breakfast at Heri Heights Hotel Apartments, Surestay Collection By Best Western?
Breakfast is available for an additional charge of 20 USD.
Next best alternative
Consider them for your next trip.
The Ivory Hotel - Westlands - Parklands - NairobiNairobi, Kenya
55 USD/night
Taarifa Suites By Dunhill Serviced ApartmentsNairobi, Kenya
52 reviews
44 USD/night
Maanzoni 680 HotelNairobi, Kenya
45 USD/night
Cloud Hotel & SuitesNairobi, Kenya
101 reviews
63 USD/night
Ack Guest House NairobiNairobi, Kenya
30 reviews
41 USD/night
Muthu Silver Springs HotelNairobi, Kenya
41 reviews
44 USD/night
Baraka Tower HotelNairobi, Kenya
36 USD/night
2 reviews
155 USD/night
Comfort GardensNairobi, Kenya
50 reviews
58 USD/night
Eastland HotelNairobi, Kenya
6 reviews
48 USD/night
Mercure Nairobi Upper HillNairobi, Kenya
101 reviews
105 USD/night
Orchid Homes, GigiriNairobi, Kenya
79 reviews
44 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
171 reviews
Haven Riviera CancunAlfredo V. Bonfil, Mexico
12 km from Cancún International Airport, 114 suites with private pools
View hotel
56 reviews
722 reviews
Leonardo Hotel AberdeenAberdeen, United Kingdom
Next to Union Square Shopping Centre, 5-minute walk to Union Street
View hotel
Cranage Hall
8 hectares of gardens, Indoor swimming pool
Gaylord National Resort & Convention Center
Indoor landscaped garden Atrium, ICE! exhibit and holiday events
Omni Parker House
Birthplace of Boston Cream Pie, 2100 m² event space
Crowne Plaza - Belfast By Ihg Hotel
15 minutes to city centre, 20-metre indoor swimming pool
Boutiquehotel.info/hotel/cairnscolonialclub
5 hectares of rainforest gardens, Three lagoon-style pools
Chester Grosvenor Hotel Luxury-Hotels.com
2 AA Rosette La Brasserie, 3 AA Rosette Arkle restaurant
Kimptonthetanewyork.luxury-Hotels.com/
1 block from Times Square, 805 m from MoMA
Radisson Blu Hotel, London Canary Wharf East Hotel Spahotel.net
East River Spa with sauna, Scoff & Banter riverside restaurant
Hotel Coppid Beech
3200 m² Peak Fitness health club, 205 ensuite bedrooms